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Complaints

 We want you to be completely satisfied with our products and service. If you do have a complaint, however, please don't hesitate to contact us. We prefer you to do this by e-mail but you can also call us or send us a letter by mail. Our Customer Service Department will evaluate your complaint and do their best to solve it for you.

CONTACT DETAILS

EMAIL:

info@vivol.co.uk

PHONE:

From the UK

Tel. 020 3608 9383
Fax. 0031 40 254 7359

From outside the UK


Tel. 0044 20 3608 9383
Fax. 0031 40 254 7359

ADDRESS:

European Headquarters

Vivol
Habraken 2327
5507TK Veldhoven
Netherlands, the

After receiving your complaint we will confirm this by e-mail. We will evaluate and respond to your complaint within 14 days. If it takes longer than this to deal with your complaint we will notify you by e-mail.